Refund Policy

Refund Policy

At The Dog Workshop, we strive to provide high-quality products and excellent customer service.

Refund Eligibility

Refunds are only offered if:

You receive a damaged, defective, or incorrect item.

To request a refund, please contact us within 5 days of receiving your order and include your order number and photos of the item.

Change of Mind

We do not offer refunds for change-of-mind purchases. If your return is approved, we may offer an exchange or store credit instead.

Processing Time

Once your return has been received and inspected, approved refunds will be processed to your original payment method within 5–10 business days.

Shipping Costs

Shipping fees are non-refundable, unless the return is due to an error made by The Dog Workshop.

Contact Us

If you have any questions about our Refund Policy, please contact us:

The Dog Workshop
📧 [Your Email Address]