Refund Policy
Refund Policy
At The Dog Workshop, we strive to provide high-quality products and excellent customer service.
Refund Eligibility
Refunds are only offered if:
You receive a damaged, defective, or incorrect item.
To request a refund, please contact us within 5 days of receiving your order and include your order number and photos of the item.
Change of Mind
We do not offer refunds for change-of-mind purchases. If your return is approved, we may offer an exchange or store credit instead.
Processing Time
Once your return has been received and inspected, approved refunds will be processed to your original payment method within 5–10 business days.
Shipping Costs
Shipping fees are non-refundable, unless the return is due to an error made by The Dog Workshop.
Contact Us
If you have any questions about our Refund Policy, please contact us:
The Dog Workshop
📧 [Your Email Address]