Privacy Policy
At The Dog Workshop, your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect information including:
Your name
Email address
Phone number
Billing and delivery addresses
Payment information (processed securely through our payment providers)
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your purchases
Provide customer support
Improve our website and shopping experience
Prevent fraud and maintain website security
Payment Security
The Dog Workshop does not store your payment card details.
All payments are securely processed through trusted third-party payment providers using industry-standard encryption.
Cookies
Our website uses cookies to:
Improve website performance
Remember your shopping cart
Save your preferences
Analyse website traffic
Enhance your shopping experience
You may disable cookies in your browser settings, although some website features may not function correctly.
Sharing Your Information
We respect your privacy.
We only share your personal information with trusted service providers when necessary to operate our business, including:
Payment providers
Courier companies
Marketing platforms
We never sell your personal information to third parties.
Protecting Your Information
We take reasonable steps to protect your personal information using secure technology and industry-standard security practices.
Although no online system is completely secure, we continually work to safeguard your information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
The Dog Workshop
📧 Email: info@dogworkshop.co.za
We aim to respond to all privacy-related enquiries as quickly as possible.